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Patient Resources

Patient Responsibilities

As a patient at C4UCHC, you have certain responsibilities. To ensure that you receive the best care possible and you take a role in the sucess of your treatment.  Your responsibilities include:

  • You are responsible for treating all staff, volunteers, and patients respectfully.

  • You are responsible for following the rules and regulations of C4UCHC that affect patient care.

  • You are responsible for maintaining the confidentiality of other patients.

  • You are responsible for following the client grievance procedures.

  • You are responsible for keeping your appointments. If you need to miss an appointment give the health center 24 hours notice and reshedule.

  • You are responsible for providing accurate and complete information regarding your current complaints, past illnesses, hospitalizations, medications, and other matters relating to your health.

  • You are responsible for informing providers at other agencies from which you receive services, that you are also receiving services from C4UCHC. The coordination of services between the agencies is to your benefit.

  • You are responsible for reporting unexpected changes to your medical condition.

  • You are responsible for following the treatment plan you developed with your provider. The planned course of treatment, alternatives, risks, and prognosis.

  • You are responsible for allowing your provider to consult with other healthcare professionals about your care.

  • You are responsible for your refusal of treatment or not following the provider’s instructions.

  • You are responsible for the arrangement for payment of medical bills and applying for all benefits and entitlement programs for which you are eligible.

  • You are responsible for remaining drug and alcohol free while on the health care facility premises.


  • You are responsible to provide your own transportation whenever possible. If unable to provide your own transportation; you should contact your provider.

​The Patient’s Bill of Rights and Responsibilities is created to promote the interests and well-being of patients and to promote better communication between the patient and the health care provider. Florida law requires that we recognize your rights while you are receiving medical care at our center, and that you respect our right to expect certain behaviors from you. See Section 381.026, Florida Statutes for more information.

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